We appreciate your hard work on floors and your patience with the wood delivery. This project could not be finished without your positive attitude and attention to detail.
SARA CHRISMAN BJERKAN
I highly recommend James and St. Helena Hardwood Floors. From our first meeting, I could tell he was busy and had a lot of other jobs but he never made me feel like my small job wasn’t a priority. He was also always a good sport about my hyper puppy wanting to greet him each time he came over, which I appreciated. He made me 2 sets of color samples in order to get to the right color for my rooms, plus he was willing to install new baseboards as part of my refinishing job.
On the day my job was supposed to start, James came himself and did the work himself. How often does the actual owner of the company show up and do the work these days? He was on time too and did everything he said he would do on schedule, also a rarity. He was very careful to setup the jobsite to ensure dust did not spread into the rest of my house and after he was done, there was zero sign of any dust or mess.
My old oak floors look amazing now. There are no signs of the cracks that previously existed between the boards and the new oil color ended up perfect. The baseboard and trim install was also perfectly done.
Overall, I will use James for any future flooring projects. He does great work and is very professional.
We would like to thank our customers for their comments. We are dedicated to keeping our clients satisfied. We are committed to quality craftsmanship and believe the floors should be a feature of any home or business for customers to enjoy for many years to come.
Absolutely beautiful workmanship, very conscientious work, Juan & Ricardo very polite - James delivered on what he promised.
A much needed refinishing that, upon completion, blended in perfectly with adjacent flooring in good condition. Work was performed on schedule, and delighted with the result. Looks like new!
James did a great job, within agreed upon time frame, and with the utmost professionalism. Our floors are beautifully installed and he kept us apprised of each change and of progress. We could not be happier with the service we received from your company.
Thank you for a courteous and efficient job performance! See you again sometime in May.
We appreciate the excellent job done by James and his crew. James communicated, advised well; he was always on time, did the job in a very timely fashion. We felt the price was very fair. Job well done, James. We love our floors.
"Juan and James were a pleasure to work with and did an amazing job and the floors look better than imagined. They took their time to make sure everything was perfect and even replaced damaged existing boards and all matches perfectly. James was more than compliant with us changing our mind mid project."
laura garrow - hall rutherford
"Everything about this experience was first class. Job done in a very timely fashion and results were great. Thank you. HALL Rutherford."
"I contacted four hardwood floor companies here in Napa CA requesting price and details on the installation timing and process. James, by far, stood out in pricing, completion on time, and finished product. My daughter comments on her room almost every day with the transformation. Quality & price 100%+."
"I am very satisfied with my new wood floors. The project was completed ahead of schedule and within the budget. Its now been a few months since the install and the floors are still my favorite part of the remodel."
Kathye J. citron
"Thanks for a wonderful job. My floors are beautiful. St. Helena Hardwood Floors is easy to work with, professional, on time, and does beautiful work."
"When my dishwasher decided it was time to stop draining through the sink and start draining on the hardwood floors I was lucky to get a local reference for a hardwood flooring professional.
James, the owner of the business came by my property to inspect the damage quickly after I contacted him. He advised me of the extent of the damage, even finding and pointing out damage that neither I nor another contractor I received a bid from had noticed (the water had seeped under the wall and also had damaged the room on the floor on the floor on the other side).
Not only was James professional, on time, and competitively priced, he was also extremely competent and tidy in his job. Once the floors had been restored they looked better than they ever had before.
When I go to replace a carpeted room in my house with hardwood, James and St Helena Hardwood floors LLC will be my first and only call and it should be yours as well."
"In the midsts of our Calistoga kitchen remodel we realized the hardwood floor underneath the refrigerator had not been refinished and would be exposed with our new refrigerator. After attempting to fix this ourselves we tried to go back to the shop that had done the refinishing of our floors two years ago. They closed business last December, disappointing! We found St. Helena Hardwood Floors online. James answered our call personally and came out the next day. He emailed a quote to me and I approved immediately. He understood our situation and timeline and worked, Friday stripping the floor from the refrigerator to the island, Saturday he stained it, he found the exact stain combination and replicated perfectly! He came back on Sunday and put the first semi gloss coat on the repaired area. A week later he came back on Saturday and put the final top coat on. Our counters were installed the following Monday.
James is extremely professional and totally customer focused . I would not hesitate to have him work on my home and highly recommend him."
"James Reilley could not have been more professional and service oriented. Besides arriving on time as promised, the quality of the hardwood floor repair and restoration was excellent. I would hire James and his Co. in the future!"
"You've been great to work with, James. The floors look great and you did a wonderful job. Your attention to controlling the dust was amazing."
"I highly recommend James Reilley of SHHF for his personal and professional manner. James conducts his business with great care, courtesy, and skill.
Our wood floor was damaged by dog and people traffic. The scratches were unsightly but not deep. James carefully abraded the floor and applied several coats of polyurethane. This process renewed the floor and extended the life of the finish with a minimum of dust and disruption. The floor looks as beautiful as when it was installed 20 years ago."
Gary M. Gielow
"The quality of your work and your service were excellent. Your consistent punctuality was greatly appreciated and the end product of your work has given my floors the best finish they have ever had. I would recommend your company to any one interested in the best of floor refinishing."
"Very nice job of repair of scratches, color match and blending into existing floors. Thanks!"
Bill & erika fredricks
"We would highly recommend James Reilley and his St. Helena Hardwood Floor Company for the following reasons:
- uses quality materials, floor is beautiful
- on time, dependable, polite
- craftsman, pays attention to detail, experienced
- willing to please your requests
- offers suggestions, but remains neutral"
"Everything was great and the floor looks wonderful."
Holly of St. Helena
"My 100 year old fir hardwood floors were damaged by movers who left a long gauged trail from the buckle of a travel desk. St. Helena Hardwoods restored the floor to its full glory. James Reilley is a true craftsman, talented and highly capable. I highly recommend him. I literally enjoy this hundred year old space even more as a result of your fine work. "
MIKE & KELLY WHEATON
"We appreciate your attention to detail. Thank you for keeping the workspace clean and orderly and for completing the work in a timely and professional manner."
Don Williams owner
of donalid willams wood floors
Letter of Recommendation
"As you know, I have been the owner of Donald Williams Wood Floors for thirty-one years. During that time my company has worked on over 5,200 floors in Napa and Sonoma counties, and we have earned a reputation for high-quality wood flooring.
Many of those floors have involved very technical skills, including the installation of elaborate parquet patterns, the expert sanding and staining of real wood floors, and the application of professional finishes. Some of those floors, as well as hundreds of customer comments, may be seen on my website.
I've been pleased, James, that you have worked on many of those floors. For 22 years you have pursued the craft of flooring with expertise and diligence, performing with technical dexterity and aesthetic sensibility. In addition, you have shown both courtesy and commendable regard for our customers' convenience at a time when their houses are being worked on.
Not only have you expertly installed, sanded, and finished wood floors, you have also worked on related tasks such as baseboard installation. And you have considerable experience with a very important but little-recognized skill, which is improving the structural quality and levelness of subfloors.
Many floormen will claim experience, but very few will have worked on the variety of floors that you have."